Clarendon Home Care - Our Story

Clarendon Home Care was founded by Jackie Jones in 1994. She drew on her years of experience as a home care worker to envision a company that not only provides care and support to the elderly, but does so with the firm belief that care is never as effective as when it’s delivered at home.

Originally operating from her own front room, Jackie routinely sacrificed her family life in order to go out and care for people. Jackie juggled her passion for helping others with the business strategy it took to build Clarendon from a small start-up into the successful brand it has become today.

While many people who set up care companies like ours might think they know what it takes to look after real people and may even feel they can empathise with the life of care workers, Jackie has really lived it. It was her passion that set Clarendon apart back in the early days it’s what continues to make us stand out from the pack even now.

Jackie was joined in her journey in 2000 by John Strangwick who brought his business know-how to the company. John’s commitment to the care sector has led him to the Boards of UKHCA, Skills for Care and Surrey Care association where he was a leading voice in calling for recognition for the role that Home Care plays in the lives of elderly people.  John is strongly focused on the need for a properly funded social care sector and has met with Members of Parliament at the House of Commons HRH Duke of Wales to further this cause.

Because our company was started by people with the passion of Jackie and John, we know how to match carers with people in a way that promotes genuine companionship and friendship and we know how to find the right carer to give you the support and companionship you need.


A message from our Founder

“Care homes have improved a lot since I was a care worker but just as I did then, I still feel that people are happier and better at home. It always saddened me to see how the people I was looking after seemed to shrink in a care home environment when I had seen them flourishing in their own four walls just a short time before.”

“With Clarendon it was my vision that we would treat each person with dignity and respect and that we would do our best to fit around their needs, hobbies, and routines. I wanted to help wherever we could and be honest and up front when we couldn’t.”

“I also wanted to create a place where carers could feel like part of something bigger and would be given the respect and rewards they deserve for the amazing job they do.”




Why choose Clarendon Home Care?

We’re family-owned, family-run and we’re free of corporate investors. We’ve been fiercely independent since 1994 and we’re staying that way.

Unlike the big business care companies with franchises across the UK, we’ll never be in danger of over-stretching ourselves and jeopardising the continuous and reliable provision of care to the people we look after. In short, you can count on us to always be here.

Our independence means we run things our way, giving you or your loved one far more flexibility to alter or amend your care plan as and when your needs begin to change. It also means more face time with real people and close personal relationships with our carers and our office staff. There are no call centres or hanging on the line, just the help you need when you need it.

How can Clarendon Home Care help your family?

All home care starts with a conversation so that we can get to know more about you and your unique circumstances. Get in touch now with a member of our care team and let us help you with the planning and cost of care at home.

Request a callback

Speak in confidence to a member of our team for an obligation-free chat about your home care needs.

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We’ll arrange for one of our expert team to come and visit you at home to discuss your home care needs.

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