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About Us
What We Do... Our Core Service Principles
At Clarendon Home Care we believe that professional home care should be based upon:
- Working in close partnership with the individual and the family to meet their needs and promote all round quality of life
- Fully respecting service users and their rights to privacy, confidentiality and dignity while meeting their individual needs and preferences
- Personal support to services users to help retain control of their lives and maintain their independence and dignity
- Continual and professional re-assessment of service users needs and risks in the home
How We Deliver... Our Approach to Home Care
OUR PROFESSIONAL PROCESSES
We have invested in the introduction and implementation of national quality care standards, management controls, service level monitoring and skills training to deliver top quality service.
The cornerstone of our approach is the Care Plan which is the key document to manage the care programme. We carry out professional needs assessment reviews at the outset along with a home risk analysis. This is used to write the service support proposal and Care Plan. This is continually re-assessed and formally reviewed. We believe the Care Plan works best when it involves all relevant family members.
OUR PROFESSIONAL PEOPLE
Our people are our success! - We strive to attract the best carers in our catchment areas.
We have developed innovative methods of recruitment and selection to find the right people. Our reputation attracts good carers to join us and our training and pastoral support attracts newcomers to the Care sector. Our service users tell us we have some of the very best carers.
A recent survey confirmed to us:
"Clarendon offers the best carers I have used"
"My Clarendon Carer provided great support to both myself and my family"
Who We Are... Our Background
Clarendon Home Care was established in 1994 by Jackie Jones who has many years practical experience as a home care organiser for a large local authority. The company has developed its comprehensive service range and scale of operations by providing well managed high quality care programmes that meet service user's individual needs as well as referral partners' requirements.
It has developed its service delivery and capability to become the preferred supplier to a number of Social Services agencies in Surrey. We are proud of our achievements and growing reputation for quality home care support, but most of all we are proud of the proven track record and recognition our dedicated care workers have built through their dedication and caring principles to support people in need.
The people we serve are recommended to approach us directly or referred to us by Social Services, Primary Care Trusts and hospital staff direct. Clarendon Home Care is the trading name of Clarendon Care Services Ltd, which is registered with the National Care Standards Commission and is a member of the United Kingdom Home Care Association (UKHCA) and Clarendon director John Strangwick is an executive board member.
Clarendon Care Services is also a member of the Surrey Care Association and John Strangwick is a board member of the Association.
"Clarendon helped us understand how we could help our parents"
